As the level of doing business electronically increases so does the level of criminal activity on the Internet. If they can, criminals will gain control of your assets by acquiring your credit card or bank account information. Protect yourself by learning more about their methods.
Email Fraud
Stealing your personal information is difficult, so criminals will try and trick you into giving them information using a spoofed email. You will receive an email that appears to be from a company you trust, usually asking that you reply in order to update or validate your personal information or account numbers. Should you reply to the email, you are actually providing sensitive information to a thief, not to a legitimate company.
Bangor Savings Bank, its subsidiaries and affiliates, will never send you an email requesting your personal or account information (such as social security numbers, account numbers or PINs.) Email is not a secure form of communication and should never be used to convey sensitive information.
Click here to report a suspicious email
Web Site Fraud
Spoofed Web sites are also used to try to steal your sensitive information. You'll receive an email that appears to be from a business with which you are familiar, asking that you follow the provided link in order to update your password, credit card information, etc. Often these links will take you to a page that looks legitimate but is actually maintained by the individual running the scam. Any information you provide on this page will be routed directly to the thief.
Pop-up Windows
Bangor Savings Bank does not use pop-up windows to request customer account information. Pop-up windows are often from programs called "spyware" or "adware". These regularly come hidden inside free downloads such as screen savers or music-sharing software. The pop-ups can be anything from harmless advertisements to dangerous programs that can relay information to other sources.
Protect yourself by using a pop-up window blocker, regularly scanning your computer for spyware (there are several good, free programs you can find by searching the internet), keeping your operating system and Web browser current, and always avoiding downloads of programs from unknown or untrusted sources.
Recent Fraud Activity
For examples of recent fraud activity, please see our Recent Fraud Activity page.
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