BANGOR, Maine – Nearly 400 Bangor Savings Bank employees welcomed guests today to celebrate the grand opening of the company’s new campus overlooking the Penobscot River in Bangor.
The campus along Main Street and Hamlin Way includes the bank’s new administrative headquarters and a 117,000 square-foot operations center that is home for 370 employees. Technology, accounting, payroll operations, and the Banks primary call center are among the teams housed at 11 Hamlin Way. The campus has capacity for 500 employees.
Bank President and CEO Bob Montgomery-Rice invited employees, building project partners, and community leaders to the ceremony. Montgomery-Rice gave remarks along with Cianbro Chairman Peter Vigue, Bangor Savings Bank Development Partner David Latulippe, and Bangor Region Chamber of Commerce President Deb Neuman.
“Having the bulk of our Bangor-based employees in one location creates obvious efficiencies, allowing opportunities for people to easily connect and collaborate,” said Montgomery-Rice. “This investment highlights our continued commitment to Bangor, acknowledging both our past and our future. Beyond that, it highlights our steadfast commitment to support our employees and our customers… today, tomorrow and beyond.”
The operations center at 11 Hamlin Way has a café, a gym, 80 geothermal wells and a 1,400-panel solar array on the roof of its attached parking garage. Next door at 24 Hamlin Way is Bangor Savings’ administrative headquarters.
Bangor Savings Bank has more than 950 employees in Maine, New Hampshire and Massachusetts. The bank recently made Forbes’ inaugural World’s Best Banks rankings, and Ranked No. 1 in Customer Satisfaction with Retail Banking in New England in the J.D. Power 2019 Retail Banking Satisfaction StudySM for the fourth time in five years.
J.D. Power Disclaimer: Bangor Savings Bank received the highest score in the New England region of the J.D. Power 2015, 2016, 2018, and 2019 U.S. Retail Banking Satisfaction Studies of customers’ satisfaction with their own retail bank. Visit jdpower.com/awards