Bangor Savings Bank Makes “World’s Best” List by Forbes for Second Year in Row

June 09, 2020
Bangor Savings Bank’s commitment to building a strong culture focused on experience demonstrating You Matter More in all they do, has garnered the Bank recognition regionally, nationally, and now on the world stage.
The Forbes 2020 “World’s Best Banks” list has named Bangor Savings Bank as the ninth best U.S. bank, a jump of 13 spots from last year. Bangor Savings Bank is the highest Maine-based institution of 75 U.S. banks on the list.
“Our You Matter More promise is a commitment that we each make in how we interact with our customers and defines our approach to developing products and providing services. It’s gratifying to see an international brand like Forbes recognize it too,” said Bangor Savings Bank President and CEO Bob Montgomery-Rice. “Making the list of the world’s best is an honor, affirming that everything we’re doing is what’s best for our customers and community.”
While some bank ranking lists depend solely on balance sheets and profit and loss statements, the Forbes “World’s Best Banks” list took a different approach. Forbes partnered with market research firm Statista to ask 40,000 consumers across 23 countries to evaluate their own financial institution. An additional 25,000 were interviewed in the U.S. The scores were based on overall recommendations and satisfaction in addition to evaluations in the categories of trust, terms and conditions, customer services, digital services, and financial advice.
The news comes just weeks after Bangor Savings Bank was #1 in the New England region of the J.D. Power 2020 U.S Retail Banking Satisfaction StudySM, 5 out of 6 years in a row. Later this year, Bangor Savings plans to finalize its acquisition of Damariscotta Bank & Trust.
“Regardless of our size or the accolades we receive, we remain focused on one thing, and that’s constantly striving to be better for our employees, customers, and communities,” said Montgomery-Rice.
Learn more about the scoring methodology and ranking conditions for Forbes World Best Banks here.
About Us

Bangor Savings Bank, with more than $6 billion in assets, offers retail banking to consumers as well as comprehensive commercial, corporate, payroll administration, merchant services, and small business banking services to businesses. The Bank, founded in 1852, is in its 169th year with more than 60 branches in Maine and New Hampshire and business and/or loan production offices in Maine, New Hampshire, and Massachusetts. Bangor Savings Bank and The Bangor Savings Bank Foundation have invested more than $3.4 million into the community in the form of sponsorships, grants, and partnership initiatives last year. Bangor Savings Bank is an equal opportunity employer and can be found on the Web at Member FDIC.

Media Contact

Jaclyn Fish | Bangor Savings Bank