Protect Yourself Against Fraud

Bangor Savings Bank is committed to protecting you from fraud. It’s important to know that cyber criminals are known to exploit uncertain times such as pandemics or natural disasters.


As a reminder, Bangor Savings Bank will never contact you to provide or verify your:
  • Full Social Security or account numbers
  • One-time password, or account username or password
  • Answers to security questions over the phone

Common scams and preventative steps you can take for each.
  • Imposter Scams – Cyber criminals attempt to solicit donations by posing as a charity or relief group. They may also impersonate financial institutions or government agencies asking individuals to give out their personally identifiable information (such as your social security number, account number, or debit/credit card number).
What you can do? Remain vigilant. Research an organization before donating money to ensure it’s legitimate. Don’t provide personal information to unknown third parties over the phone or internet.
 
  • Online Scams – Cyber criminals solicit individuals who may be looking for ways to earn extra income by offering fictitious work-from-home scams. The criminals typically mail their victims a bad check to be deposited or ask for online banking login credentials in order to deposit a bad check on your behalf. They will then ask to receive a portion of the funds back.  
What you can do? Never share your online banking credentials with an unknown third party. If something sounds suspicious, question it. If something sounds too good to be true, it usually is. Never accept a check for more than expected and do not deposit items from unknown sources. 
 
  • Malware – Cyber criminals take advantage of public interest during natural disasters in order to disseminate malware. Criminals have the ability to make emails, texts, and pop-ups appear to come from a legitimate source enticing victims to click on a malicious link and distribute malware.  
What you can do? Do not open attachments or click on links in emails, texts, or pop-ups you weren’t expecting to receive. Make sure your computer has all of the most recent security updates and that you are using a current version of your browser. Download Trusteer Rapport Trusteer Rapport is a web browser security plug-in that provides online identity theft and online transaction protection from financial "Trojans" and other client-side attacks.
  • Gift Card Scams – Cyber criminals are sending texts and emails with links related to purchasing gift cards. The email and/or text appears to come from a friend or coworker. 
What you can do? Be observant. Don't click on links that come from an unknown source. Never share your online banking credentials with an unknown third party. If something sounds suspicious, question it. If something sounds too good to be true, it usually is.  
 
For more ways on how we are protecting you and how you can protect yourself visit our Security Center