– Bangor Savings Bank recently earned a spot in the first-ever World’s Best Banks rankings released by Forbes
The company is ranked #22 and is the only Maine-based bank in the ranking of 60 United States banks based on surveys by bank customers. Bank scores were based on overall recommendation and satisfaction in addition to evaluations in the categories of trust, terms and conditions, customer services, digital services and financial advice, according to Forbes.
Forbes partnered with market research firm Statista to ask 40,000 consumers across 23 countries to evaluate their own financial institution. An additional 25,000 were interviewed in the U.S. With an overall score of 79.44 out of 100, Bangor Savings is one of 415 banks across the globe to be named a Forbes 2019 World’s Best Bank.
“We are honored to have earned a place on Forbes first “World’s Best” rankings,” said Bangor Savings Bank President and CEO Bob Montgomery-Rice. “Our goal every day is to do all we can to help our employees, customers and communities prosper. When that constant effort leads to company recognition, we know we have a culture living out our You Matter More brand.”
Bangor Savings has done well in other customer focused rankings like the annual J.D. Power Retail Banking Satisfaction StudySM
which has ranked the bank highest in customer satisfaction in retail banking in New England three of the last four years.
Bangor Savings recently opened a new operations and corporate campus for 400-plus employees along the Penobscot River in Bangor, Maine, and has 58 branches in Maine and New Hampshire with more than 950 employees.
Learn more about the scoring methodology and ranking conditions for Forbes World Best Banks here