Frequently Asked Questions

We are here to answer your questions

Tell me about Bangor Savings Bank.

For more than 168 years, Bangor Savings Bank has earned the confidence of people and organizations who value the commitment of a local and independent financial institution. A lot has changed since our Bank was chartered in 1852, but Bangor Savings Bank remains true to its roots—the people and communities we serve.
 
As a mutual bank, we’re accountable to our Board, our employees, our customers, and our communities. Because of that, we’re able to operate independently and retain the personal approach and local perspective of a smaller bank—with a focus on valuing and listening to customers. At the same time, we’ve been able to drive growth and enhance our customers’ experiences by significantly investing in new, convenient branches, safe and secure technology, and new products and services
 
To learn more about us at Bangor Savings Bank, check us out at www.bangor.com.


Once the merger is complete, are both organizations changing names?

DB&T is becoming part of Bangor Savings Bank. Once merged, we’ll work toward our system conversion, where you continue to receive the same great service you’ve come to expect. The branches will become part of the Bangor Savings Bank branch network with additional locations across Maine and New Hampshire.


How will future details about this merger be communicated to me?

We look forward to communicating important information about your accounts and the merger through a series of mailed communications. We welcome you to also check back here frequently for updates as we progress through the transition. Until our organizations are merged, please reach out to your DB&T representative. Alternatively, our Bangor Support team is also available to assist by calling 1.877.Bangor1 (1.877.226.4671).


When will the conversion to Bangor Savings Bank be complete?

Though we expect the two organizations will legally merge during the fall, there won’t be any updates to the way you bank until the conversion, or operational merger, takes place. You will begin seeing communications about the merger as we move through it and we’ll provide you with advance notice of what you can expect and when.


Will Bangor Savings Bank continue to support the local community?

Bangor Savings Bank believes in contributing to the strength and health of our communities. We serve our local communities through employee volunteerism, the Bangor Savings Bank Foundation, and Corporate giving. Just last year, together the Bank and Foundation invested more than $2.5 million in our communities at a local and state-level.  Even more impressive, our employees logged more than 15,000 volunteer hours. We love to give to the causes that mean most to our communities, whether it’s a local road race or charity event or a regional state-level organization, such as United Way. Big or small, we want to be there.
 
Caring for the communities we live in and serve is not just a priority, it’s who we are.


What should I be doing now to prepare for the conversion?

Bangor Savings Bank and DB&T are diligently working through the finer points of our merger to ensure as seamless and simple a transition for you as possible. For now, there isn’t anything you need to do to prepare. Simply be on the lookout for important communications that will be mailed to you.


Are my deposits still FDIC insured?

If you have deposit accounts at both DB&T and Bangor Savings Bank and the combined balance of those deposits is $250,000 or less, there will be no change to your FDIC insurance coverage and your combined deposits will continue to be fully insured.


Who should I contact if we have questions, problems, or concerns?

We welcome and encourage you to check back here frequently for updates as we progress through the transition, and please keep an eye out for important information to be delivered in the mail.  Please continue to reach out to your DB&T representative or call Bangor Support at 1.877.Bangor1 (1.877.226.4671).


I heard that some DB&T accounts in Waldo County are being sold. Why is that and what can those customers expect?

As condition of our merger with DB&T, Bangor Savings Bank has entered into an agreement to sell some of the DB&T accounts and assets in Waldo County, including the DB&T branch at 1 Belmont Avenue in Belfast, Maine. Our regulators want to ensure communities have a broad array of banking products and services in their market. While we would have liked to have the privilege of serving all DB&T customers throughout this region, we understand and support the perspective of the regulators.

We’re pleased to share that First National Bank will be the acquirer of these accounts and branch location. Most importantly, First National Bank has a reputation for building strong customer relationship and works hard to serve their customers. Now, the three organizations are currently working together on the merger details and we’re dedicated to helping ensure a smooth transition for all DB&T customers. Please note that there will be no change to any existing Bangor Savings Bank account relationships or locations.
 


I live in Waldo County, how do I find out if my accounts are included with those going to First National Bank?

We understand it’s important to know and we’re currently working through these details. Both Bangor Savings Bank and First National Bank plan to communicate with customers, by mail, sharing what they can expect and when. We are working to get this information to you as soon as possible.