Bangor Savings Bank Overdraft Service Changes to Provide Personal Banking Customers More Accessible, Inclusive Banking

Published on : 8/9/2022

Bangor, ME: Remaining committed to supporting the financial well-being of its customers, Bangor Savings Bank announced today it will make several changes to its overdraft program for personal banking customers. These changes are intended to minimize financial impact during overdraft situations, while improving the overall experience. Whether helping customers who are seeking to manage the unexpected bill, interrupted pay periods, balancing errors, short cash-flow, variable income and more, the Bank and its employees will continue to provide products and services that enhance their financial well-being.

Staying consistent with Bangor Savings Bank’s two other recent inclusive banking product rollouts, Maine ABLE Benefit CheckingSM and Benefit PromiseSM Account, it will be one of the first community banks in Northern New England to take such a significant step in its overdraft program.

“Overdraft situations can result in additional financial stress for individuals and their families, and by making these program changes we’re creating more inclusive and accessible banking experiences,” said Bob Montgomery-Rice, Bangor Savings Bank President and CEO. “As a community bank, we serve the needs our customers and communities, which means recognizing hardships and remaining thoughtful as we develop customer-oriented products and programs. These enhancements are a reflection of this unwavering commitment.”

Beginning October 5, 2022, the below overdraft program changes are effective for eligible personal accounts:

• Eliminating Returned Item Fees on returned unpaid items
• Waiving NRB (No Return Benefit) or Paid Item Fees when an account is overdrawn by $25 or less
• Extending the opportunity to bring an account balance positive from three to seven business days before assessing the $5 per day Sustained Overdraft Balance Fee

In addition to the changes going into effect in early October, the Bank also provides personal customers several additional overdraft protection options to meet their individual needs. To learn more about these options and other important information, please visit bangor.com/personal-banking.