Traveling With Your Debit Card or Credit Card

Going out of town? Follow these tips.

Here are some best practices for traveling with your debit card or credit card out of state and around the world!

  • Set-up a Travel Alert: Before you leave town, log in to Bangor Online or our Bangor Mobile app and navigate to ‘Cards’ or ‘Card Management’ then ‘Manage Travel Plans’ to enter your travel information. If you do not have Bangor Online, you can enroll here or contact Bangor Support to set up a travel alert for your debit and credit cards to help minimize the risk of your card being blocked or flagged for fraudulent activity. 

    As an everblue® Rewards Plus Business Credit Card holder, if you do not have access to Bangor Online or our Bangor Mobile app, you can also enjoy many card management features, including adding travel plans, by logging into your SpendTrack account.
    1. Log in to SpendTrack
    2. Navigate to “Travel plans”

  • Be Prepared: Travel with additional forms of payment. In the event that your debit or credit card is lost, stolen, or damaged, we do not want you to find yourself in a bind. 

  • Use Your Chip & PIN: Whenever possible, insert your debit or credit card using the chip and entering your PIN for your debit card transactions. This helps ensure the validity of the charge.

  • Save ATM Receipts & Utilize ATMs Worldwide for Free: Our debit card users receive free ATMs worldwide! As a reminder, for certain international ATM withdrawals, due to technical limitations, we will automatically reimburse $3.00 of an ATM fee charged within three (3) business days. In those instances where the fee exceeds $3.00, please save your ATM receipt and bring to any Bangor Savings Bank branch for the remaining reimbursement.

  • Utilize Card Controls & Alerts: Manage your Bangor Savings Bank debit cards and everblue® Credit Cards with ease with our self-service card controls and alerts via Bangor Online and our Bangor Mobile app. Learn more about Card Controls and Alerts here.

Update Your Contact Info

Staying connected with us and receiving important updates about your account(s) is important, especially while you’re traveling. Our fraud team will send alerts via email, text, and phone call if fraud is suspected, and your card may be frozen to protect your accounts if we do not receive a response. If your contact information has changed since opening your account, please update your contact information. To update your information, simply log in to your Bangor Online account and navigate to the Connect with Us tab to complete the Contact Info Update Form. If you do not have Bangor Online, please visit your local branch or contact Bangor Support at 1.877.226.4671.

Log in to Bangor Online

Contact Us

Our Bangor Support team is available 24/7 at 1.877.226.4671 if your Debit or Credit Mastercard® is lost, stolen, or you suspect fraudulent transactions have occurred.

Our normal business hours:
Monday – Friday: 7:00AM – 7:00PM
Saturday: 8:00AM – 2:00PM
Sunday: 9:00AM – 2:00PM

After-Hours Support
Call 1.833.637.0047 if your debit or credit card is lost, stolen, or you suspect fraudulent transactions have occurred outside of our business hours. 

International Calls1

To contact Bangor Support while outside of the United States follow the steps below:

  1. Dial the International Direct Dialing (IDD) number of the country you are in - International Direct Dialing (IDD) number resource

  2. Dial 1 to dial into the US

  3. Dial 207.990.6417

  4. You will now be connected to a Bangor Support representative!

Bangor Mobile App

Bank with Us Online

Bangor Mobile lets you take charge of your money - wherever you are. Simply sign in with your Bangor Online credentials to enjoy a fast, secure, mobile connection to your Bangor Savings Bank accounts.

  • Check your account balances and up to 180 days of account history, complete with check images.
  • Transfer funds between your Bangor Savings Bank accounts.
  • Make payments for your existing Bangor BillPay payees.
  • Find the closest branch or ATM and get directions.

Fraud & Security

Your security is our top priority. Using the latest technology, cutting-edge strategies, and a dedicated team, we’re working to protect you.

Learn More