Welcome  toplingTM

Teen pumping gas in car and plingTM card

A teen debit card1 from a community bank that puts families first.

Parents/guardians get the convenience and safety they need. Teens get the independence they want. Meet pling™, a product from a Northern New England community bank with accessible, local customer support and decades of commitment to helping families thrive.

1 The pling™ card is a prepaid debit card that accesses the account owner’s funds held in a Teen Sub-Account, not a debit card that accesses a checking account. See the pling™ User Agreement for more information.

The pling™ card and app2 helps teens spend wisely and parents/guardians breathe easier

From a community bank you can trust: pling™ was designed by Bangor Savings Bank, a trusted local community bank with decades of commitment to helping families thrive.

Supporting parents/guardians: pling™ gives parents/guardians the convenience and safety they need, with quick set up and funding from any account, plus an easy app2 for real-time transfers, monitoring, and controls.

Empowering teens: pling™ gives teens 13+ the independence they want with VISA® enabled transactions online, over the phone, and in person, along with tools to help manage their spending and build good financial habits.

You Matter More local service: With pling™, you get accessible, local customer support from Bangor Savings Bank, right here in Maine and New Hampshire.

image of plingTM app

Why choose pling™?

  • More features, convenience, and controls than regular debit cards
  • Trusted local support and caring you don't get from non-traditional financial technology and big bank offerings


Your teen will love pling™

Share these 5 reasons why they should get excited about pling™ with your teen. When on your mobile phone, simply tap and hold on the image, save the image, and send it to your teen(s).

Why get started with plingTM Freedom to make card purchases, the ability to shop online, the opportunity to learn to budget, your parent/guardian can contribute to your account, compatible with Mobile Wallet. Learn more at bangor.com/pling

plingTM makes is easy for parents/guardians to safely simplify family finances while teaching their teen money management skills. 

Simplified Funding

  • Link any bank account or debit card
  • Instantly transfer money to your teen's wallet
  • Schedule automatic transfers to your teen's wallet
  • Schedule funding to your family's wallet for seamless management

Comprehensive Spend Controls

  • Set transaction restrictions by category to guide spending habits
  • Establish spending limits to ensure budget adherence

Enhanced Card Controls

  • Easily lock or unlock the card for added security
  • Deactivate the card if lost or stolen
  • Order a replacement card with minimal hassle

Real-time Notifications

  • Receive transaction notifications for every purchase
  • Customize notification preferences to stay informed

Convenient Access

  • Link your card to the app2 for on-the-go access
  • Request funds from parents with a single tap
  • Use mobile wallet for modern checkout experiences

Simple Account Management

  • Receive transaction notifications in real-time
  • Get alerts for money received and account status changes
  • Track transaction history and load history
  • Keep an eye on your balances effortlessly

line

Parents – get started with

plingTM


1

pling app iconQR code to download the plingTM app

Download the pling™ app2

Download on the App Store

Get it on Google Play

2

Create an account3 and add a funding source

3

Create a profile and order a card for your teen(s)

4

Once you've received your card, activate the card and set your funding and budget preferences in the app2

5

Your teen can download the app2 and start transacting!

FAQs

What is plingTM?

pling™ is a banking, budgeting, and payment card program designed to introduce teens to personal financial responsibility and independence, while simplifying money movement for parents and guardians.


How does plingTM work?

Parents/guardians sign up for pling™ by downloading the app2, linking a checking account or debit card and adding teens to their profile. You can then order a card for your teen, send funds, and manage activity.


What is the minimum age for teens to participate in plingTM?

Teens must be at least 13 years of age.


How much does plingTM cost?

pling™ has a monthly fee of $3.99, which we are pleased to be temporarily waiving for our early adopters. Bangor Savings Bank will notify you in advance about any changes to our fee schedule. For more information about pling™ fees, please reference the pling™ User Agreement.


Can I share my plingTM account with another parent/guardian?

Only one pling™ parent/guardian is allowed to access the pling™ account. Each pling™ account is tied to one mobile phone number and can only be logged in on one device.


How do I check the balance in my family wallet?

Upon login, you will see the most current family wallet balance, as well as balances for any teen cards you manage.


How do I set my teen’s card PIN? 

There is no PIN for the prepaid card unless you choose to set one. To set your teen's card PIN, go to the pling™ app2, click on 'Manage' under your teen's card image, and then select 'Change card PIN.' From there, you can create or change the PIN for your teen's card.


How long will it take for my card to arrive?

Your pling™ card should arrive within 7-10 business days at no cost to you!


Can my teen take cash out of an ATM?

No, ATM transactions are disabled for pling™ cards. This allows you, the parent/guardian, to remain in control of their spending and ensure visibility into each transaction.


If I notice an error regarding a transaction, how do I notify you?

Please call us at 1.877.226.4671 or email bangorsupport@bangor.com. You can find this information in the app2 by selecting the gear icon from the home page, and then choosing ‘Help’.


How do I delete my plingTM account?

Please complete this form to request to have your data and account information deleted from the pling™ app2.


What if my teen doesn’t have a phone?

No problem! Even if your teen doesn't have a phone, they can still use the pling™ card for purchases. The app2 is not required for making transactions with the card.

 

Why not just get my teen a regular debit card? 

pling™ offers features, like budgets and spending categories that help teens learn how to manage their money effectively. Additionally, pling™ provides a safe and controlled environment for teens to make purchases, both online and in stores, while giving parents peace of mind. These features go beyond what a regular debit card offers, providing valuable education and oversight for teens who may be just beginning their financial journey.

 

Does plingTM come with overdraft protection? 

You can only spend or transfer the amount of money available in your account or on your teen's card. If there aren't enough funds, the transaction will usually be declined. However, if a transaction goes through despite insufficient funds due to a system error or other issue, you are still responsible for covering the transaction amount.

 

How do I get support?

For support with your pling™ account or card, you can visit your local branch and our staff can assist you in person, or you can contact our Bangor Support team at 1.877.226.4671 or bangorsupport@bangor.com.