What should my business do if we suspect fraud?

Contact us immediately by calling 1.877.226.4671. Quick reporting allows us to secure your accounts, investigate unusual activity, and help prevent additional losses. Even if you’re unsure, it’s always better to call.

How can we reduce the risk of Business Email Compromise (BEC)?

Train employees to verify payment requests, especially those involving updated account information or urgent instructions. Always confirm changes using a trusted phone number. Never rely on email alone.

How often should we train staff on fraud and cybersecurity?

At least annually. But more frequent, shorter sessions are ideal. Fraud tactics evolve quickly, and refresher training helps employees recognize the latest red flags.

What types of fraud are businesses most vulnerable to today?

The most common threats include Business Email Compromise, phishing, check fraud, ACH and wire scams, and account takeover attempts. Small and mid‑sized businesses are often targeted because criminals assume security controls may be lighter.

Are electronic payments safer than checks?

Generally, yes. Electronic payments reduce the risk of check alteration, forgery, and theft. If your business still uses checks, monitor accounts frequently and keep physical checks secure.

How can we tell if a communication is a phishing attempt?

Look for:

• Unexpected or urgent requests
• Misspellings or unusual email addresses
• Messages asking you to click links or share credentials
• Tone that feels inconsistent with the sender