Social Media Guidelines

Bangor Savings Bank Social Media Guidelines
We are excited to engage with our customers and those that live in and love this great region that we call home through our presence on social media.

Currently you can find us on Twitter, Facebook, LinkedIn, Instagram, and YouTube. By connecting with us, you can expect to hear about many things including our involvement in our communities, events, exciting offerings, and ways we can matter more to you. When reaching out to us, please take a moment and read the guidelines below to ensure the best possible experience for you.

Twitter Guidelines
Twitter lets you share thoughts, ideas, and ask questions in 280 characters – and we hope to hear from you! Follow us and if there is something on your mind, we ask you keep these guidelines in mind when you post:
  • Our official account is at https://twitter.com/bangorsavings
  • Engaging with Twitter accounts. We strive to keep an open and timely dialog with our followers, but we reserve the right to use our judgment in selecting the messages we interact with. Note: Becoming a follower of other Twitter accounts, re-tweeting, marking a favorite, or responding to a tweet does not constitute an endorsement by Bangor Savings Bank.
  • You matter more. If you have a time sensitive need or specific question about your account, please reach out to Bangor Support directly at 1.877.226.4671 or visit any of our branch locations.
  • Safeguard your information. Never post private personal or account information to Twitter. It is our top priority to keep your account safe, and twitter posts, direct message, and even email are not secure forms of communication. (Seriously, never!)
  • Your customer service concerns. We value your input and are committed to providing an excellent customer experience.  If you are a customer and have a complaint or concern, we’d like to speak with you and encourage you to contact us directly through Bangor Support at 1.877.226.4671 or bangorsupport@bangor.com.
The privacy practices of third-party social media sites are not covered by Bangor Savings Bank’s Privacy Policy. Before engaging with us, please familiarize yourself with Twitter’s privacy policy: https://twitter.com/privacy
 
Facebook Guidelines
Facebook is an excellent way for us to share content, hear your thoughts, and have an open dialogue with the people in our communities. We hope that you will ‘like’ us. If you’d like to contribute to our Bangor Savings Bank Page and ongoing conversations, we ask that you follow these guidelines:
  • Our official account is at https://www.facebook.com/bangor-savings-bank
  • Keep it friendly. We want to hear from you; however use of any inappropriate or offensive language will not be tolerated. The same goes for discriminatory, harassing, or bullying posts. Such content will be removed at the discretion of Bangor Savings Bank. Note: Becoming a follower of other Facebook accounts, sharing, liking, or responding to a comment does not constitute an endorsement by Bangor Savings Bank.
  • Join the conversation. We encourage everyone to contribute to the conversation, while keeping comments relevant and appropriate. We look forward to connecting with you, but we reserve the right to use our judgment in selecting the posts we interact with.
  • You matter more. If you need immediate attention on a matter, please reach out to Bangor Support directly at 1.877.226.4671 or visit any of our branch locations.
  • Safeguard your information. Information posted on Facebook is not secure or encrypted. Never post private personal or account information, whether on our Page or through a message. If you need assistance with your account, please contact us directly at 1.877.226.4671 or visit any of our branch locations.
  • Your customer service concerns. We value your input and are committed to providing an excellent customer experience.  If you are a customer and have a complaint or concern, we’d like to speak with you and encourage you to contact us directly through Bangor Support at 1.877.226.4671 or bangorsupport@bangor.com.
The privacy practices of third-party social media sites are not covered by Bangor Savings Bank’s Privacy Policy. Before engaging with us, please familiarize yourself with Facebook’s privacy policy: https://www.facebook.com/about/privacy

LinkedIn Guidelines
LinkedIn is a great avenue for us to share stories happening internally and externally with our employees as well as our customers. We hope that you will ‘follow’ us.  If you’d like to contribute to our Bangor Savings Bank Page and ongoing conversations, we ask that you follow these guidelines:
  • Our official account is at https://www.linkedin.com/company/bangor-savings-bank
  • Keep it friendly. We want to hear from you; however use of any inappropriate or offensive language will not be tolerated. The same goes for discriminatory, harassing, or bullying posts. Such content will be removed at the discretion of Bangor Savings Bank. Note: Becoming a follower of other LinkedIn accounts, sharing, liking, or responding to a comment does not constitute an endorsement by Bangor Savings Bank.
  • Join the conversation. We encourage everyone to contribute to the conversation, while keeping comments relevant and appropriate. We look forward to connecting with you, but we reserve the right to use our judgment in selecting the posts we interact with.
  • You matter more. If you need immediate attention on a matter, please reach out to Bangor Support directly at 1.877.226.4671 or visit any of our branch locations.
  • Safeguard your information. Information posted on LinkedIn is not secure or encrypted. Never post private personal or account information, whether on our Page or through a message. If you need assistance with your account, please contact us directly at 1.877.226.4671 or visit any of our branch locations.
  • Your customer service concerns. We value your input and are committed to providing an excellent customer experience.  If you are a customer and have a complaint or concern, we’d like to speak with you and encourage you to contact us directly through Bangor Support at 1.877.226.4671 or bangorsupport@bangor.com.
The privacy practices of third-party social media sites are not covered by Bangor Savings Bank’s Privacy Policy. Before engaging with us, please familiarize yourself with LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy

Instagram Guidelines
Instagram is an excellent way for us to share content and interact with the people and businesses in our communities. We hope that you will ‘follow’ us. If you’d like to contribute to our Bangor Savings Bank Page and ongoing conversations, we ask that you follow these guidelines:
  • Our official account is at https://www.instagram.com/bangorsavings/
  • Keep it friendly. We want to hear from you; however use of any inappropriate or offensive language will not be tolerated. The same goes for discriminatory, harassing, or bullying posts. Such content will be removed at the discretion of Bangor Savings Bank. Note: Becoming a follower of other Instagram accounts, sharing, liking, or responding to a comment does not constitute an endorsement by Bangor Savings Bank.
  • Join the conversation. We encourage everyone to contribute to the conversation, while keeping comments relevant and appropriate. We look forward to connecting with you, but we reserve the right to use our judgment in selecting the posts we interact with.
  • You matter more. If you need immediate attention on a matter, please reach out to Bangor Support directly at 1.877.226.4671 or visit any of our branch locations.
  • Safeguard your information. Information posted on Instagram is not secure or encrypted. Never post private personal or account information, whether on our posts or through a direct message. If you need assistance with your account, please contact us directly at 1.877.226.4671 or visit any of our branch locations.
  • Your customer service concerns. We value your input and are committed to providing an excellent customer experience.  If you are a customer and have a complaint or concern, we’d like to speak with you and encourage you to contact us directly through Bangor Support at 1.877.226.4671 or bangorsupport@bangor.com.
The privacy practices of third-party social media sites are not covered by Bangor Savings Bank’s Privacy Policy. Before engaging with us, please familiarize yourself with Instagram’s privacy policy: https://help.instagram.com/402411646841720

Pinterest Guidelines
Pinterest is an excellent way for us to share content with the people and businesses in our communities. We hope that you will ‘follow’ us and our boards. If you’d like to contribute to our Bangor Savings Bank Boards and ongoing conversations, we ask that you follow these guidelines:
  • Our official account is at https://www.pinterest.com/bangorsavingsbank
  • Keep it friendly. We want to hear from you; however use of any inappropriate or offensive language will not be tolerated. The same goes for discriminatory, harassing, or bullying posts. Such content will be removed at the discretion of Bangor Savings Bank. Note: Becoming a follower of other Pinterest accounts, sharing, liking, or responding to a comment does not constitute an endorsement by Bangor Savings Bank.
  • Join the conversation. We encourage everyone to contribute to the conversation, while keeping comments relevant and appropriate. We look forward to connecting with you, but we reserve the right to use our judgment in selecting the posts we interact with.
  • You matter more. If you need immediate attention on a matter, please reach out to Bangor Support directly at 1.877.226.4671 or visit any of our branch locations.
  • Safeguard your information. Information posted on Pinterest is not secure or encrypted. Never post private personal or account information, whether on our posts or through a direct message. If you need assistance with your account, please contact us directly at 1.877.226.4671 or visit any of our branch locations.
  • Your customer service concerns. We value your input and are committed to providing an excellent customer experience.  If you are a customer and have a complaint or concern, we’d like to speak with you and encourage you to contact us directly through Bangor Support at 1.877.226.4671 or bangorsupport@bangor.com.
The privacy practices of third-party social media sites are not covered by Bangor Savings Bank’s Privacy Policy. Before engaging with us, please familiarize yourself with Pinterest’s privacy policy: https://policy.pinterest.com/en/privacy-policy

YouTube Guidelines
YouTube lets us share our stories with you through video.  We hope that you will ‘subscribe’ to our YouTube Channel and enjoy the content we share about internal and external happenings.  If you’d like to contribute to the ongoing conversations, we ask that you follow these guidelines:
  • Our official account is at https://www.youtube.com/bangorsavings
  • Keep it friendly. We want to hear from you; however use of any inappropriate or offensive language will not be tolerated. The same goes for discriminatory, harassing, or bullying posts. Such content will be removed at the discretion of Bangor Savings Bank. Note: Becoming a subscriber of other YouTube channels, sharing, liking, or responding to a comment does not constitute an endorsement by Bangor Savings Bank.
  • Join the conversation. We encourage everyone to contribute to the conversation, while keeping comments relevant and appropriate. We look forward to connecting with you, but we reserve the right to use our judgment in selecting the posts we interact with.
  • You matter more. If you need immediate attention on a matter, please reach out to Bangor Support directly at 1.877.226.4671 or visit any of our branch locations.
  • Safeguard your information. Information posted on YouTube is not secure or encrypted. Never post private personal or account information anywhere on the YouTube Channel. If you need assistance with your account, please contact us directly at 1.877.226.4671 or visit any of our branch locations.
  • Your customer service concerns. We value your input and are committed to providing an excellent customer experience.  If you are a customer and have a complaint or concern, we’d like to speak with you and encourage you to contact us directly through Bangor Support at 1.877.226.4671 or bangorsupport@bangor.com.
The privacy practices of third-party social media sites are not covered by Bangor Savings Bank’s Privacy Policy. Before engaging with us, please familiarize yourself with YouTube’s privacy policy: https://www.youtube.com/static?template=privacy_guidelines