When will this transition happen?

Your Bangor Online account will migrate to the new platform and will be accessible Monday, September 14 at 8:00AM EST. Access to Bangor Online will be unavailable, and remain unavailable, starting Friday, September 11 at 4:00PM EST.

Do I need to complete anything to prepare?

To prepare, complete the following items prior to September 11, 2026: 

• Confirm or update your contact information.
• Document your Bangor Online User ID to log in to the new Bangor Online platform for the first time.
• Save or print any historical eStatements and tax documents that you may want for tax season and audits or internal reference. 
• Take note of your scheduled, reoccurring transfers to re-initiate within the new Bangor Online platform.

For more information, please review the “Getting Ready for the Transition—Steps to Complete” section above.

Complete these tasks in Bangor Online

What information will transition to the new Bangor Online platform?

The following items will transition: 

• Your Contact Information and Account Nicknames
• Future Dated, Scheduled/Recurring Internal Transfers
• Access to view and manage your accounts
• Account transaction history from the last 90 days
• Historical eStatements (We recommend downloading copies for your records.)
• Tax documents from the last 3 years (We recommend downloading them as it may be up to 60 days before you can access them.)

What information will NOT transition to the new Bangor Online to Bangor Online platform?

The following items will not transition, if applicable, will need to be reestablished on September 14, 2026. Please carefully review the related action items below.

• TBD

Will Bangor Online still be accessible after Monday, September 14, 2026?

After the conversion on Monday, September 14, 2026, and the new Bangor Online platform is accessible, users will be unable to access the current version of Bangor Online.

Is there a new link to log in to my online banking?

When the upgrade is complete on Monday, September 14, 2026 at 8:00AM, you will use the following link to log in: online.bangor.com

How do I log in to the new Bangor Online platform on September 14?

The upgrade will be complete on Monday, September 14, 2026 at 8:00AM. Please follow the below steps to log in for the first time.

1. Visit online.bangor.com to get started
2. Enter your current Bangor Online User ID
3. Follow the prompts to establish a new password
4. Set-up and verify login level 2FA (Passkey, phone/SMS, authenticator app, or security key)
5. Review and accept the new online banking terms and conditions

What do I need to complete once I’ve logged into the new Bangor Online platform?

Once you have successfully logged into the new Bangor Online platform after conversion on September 14, 2026, please complete the following items, as applicable, to ensure your online banking services are reestablished correctly.
If anything appears incorrect, contact our Bangor Support Team at 1.888.226.4671 for assistance.

• Review Your Details: Review your User information to ensure everything is accurate.
• Confirm Your Accounts: Review your accounts and account information to ensure everything transitioned correctly.
• Review Your Online Services (if applicable): Review your online services, such as eStatements, to confirm all services you previously accessed through Bangor Online have transitioned successfully.
• Make Your Dashboard Work for You: Personalize your ‘Dashboard’ to quickly access what matters most. Visit the Resource Center for a step-by-step guides to tailor your dashboard.
• Verify Scheduled Internal Transfers: Review future dated, scheduled or recurring internal transfers to confirm they transitioned correctly. This ensures your funds move as expected following conversion.
• NEW! Connect Your Banking to Intuit—Fast, Secure, and Seamless: Sync your business accounts with QuickBooks and other Intuit products. Visit the Resource Center for step-by-step guides to get started.

How do I use mobile banking?

Once you have successfully logged in through your desktop, you can download the Bangor Savings Bank mobile app and log in.

1. Download the Bangor Online for Business mobile app from App Store^® or Google Play
2. Log in using your Username and Password you established for online banking

How do I enroll in card controls and alerts?

TBD

Who can I call for support?

If you have questions or need help navigating the new system, please contact our Bangor Support team at 1.877.226.4671.