As you’re conversing throughout your call with a Bangor Support representative, your VoiceID is created out of more than 100 different physical and behavioral characteristics of speech such as pitch, tone, cadence, accent, and length of vocal tract. We only need 30 seconds of your voice to create your unique voiceprint. The next time you call, we can use your voice to quickly verify it’s you and reduce the need to answer any verification questions.